No hidden renewal.
The Test Plan is a one-time purchase. Production renewal terms must be visible before payment and remain controllable by an organization owner.
Test Plan
The Test Plan does not renew automatically and has no overage. Its unused capacity expires at the date shown before checkout.
Production plans
Monthly or annual production plans may renew only when the checkout or order form expressly says so. An organization owner can request cancellation before the next renewal date. Cancellation stops future renewal and does not delete data immediately.
After cancellation
Access, export and deletion follow the contracted wind-down and retention period. Reader provider credentials can be revoked separately at any time. Refund eligibility is governed by the refund policy and applicable law.
Help
Send cancellation requests to billing@aletheionagi.com from an organization-owner address.